Reviews
“I told my dude I was kind of in a hurry, so he performed my system-check in about 15 minutes — thanks!”
“Hands down the best experience I’ve had. Since moving to Utah, I’ve had a lot of bad experiences with home services. Gillette provided the quality of support I was expecting a customer should have: Notifying me of his ETA, on time, polite, knowledgeable & professional. He completed the job in1 day. He went over everything with me and was very patient. Braxtin is truly an asset to your company. Thank you!”
“From sales to installation Gillette heating and air conditioning was professional and very pleasant, they delivered everything we wanted and said they would provide. Our home is very comfortable and quiet now with our new system. They do the job right 👍.”
“Service tech answered all my questions, and checked everything thoroughly. He explained what services he had performed, and was very cordial”
“Alex was awesome!
Chatting with him I found out I know his grandfather and Alex was very professional and answered all questions and gave us some pointers.
I love this type of service when you find out just how small the world is.
Looking forward to our consultation with another individual about removing and installing a new central air and heat system.
Thanks Gillette😁”
“The scheduling of a visit was very easy with a phone call. It was agreed to send someone the next morning, which was timely since the issue was the AC was not working.
Ricardo was our technician. I explained what was wrong with the unit and he got to work testing the different components. He found the faulty part within 30 minutes and got to replacing it after we agreed on a price. He left and came back with a new fan motor which he installed and seemed to be running smoothly. A few minutes after he left, I went to check on the running AC and found it to be making a horrible screeching noise and not spinning anymore. I requested that Ricardo come back since something went wrong with the new motor. He came back two hours later and found the fan to be working fine. Thankfully, he trusted me that something was wrong and said he would eat lunch while the unit ran to see if it would seize up and it did after 20 minutes (since the motor was overheating). Ricardo again left and came back with another replacement motor, and ran into a lot of issues when trying to get the install just right, which I truly appreciate, as I didn't want it to damage other parts or break down again. He started at 10am and left our home at 5:20pm that same day.
Ricardo didn't charge me any additional amount other than the agreed upon amount for the replacement motor, which is honest business. While it's only been 24 hours since the install, the AC is working perfectly again and I suspect it will continue to work well.
My experience with Ricardo was fantastic as he was able to accommodate to unforeseen obstacles without making me bear the burden of it. I highly recommend Ricardo!”
“I can't express enough how impressed I am with Ricardo Maldonado from Gillette HVAC. When I was faced with a complicated HVAC problem, Ricardo stepped in and proved to be an absolute lifesaver. Not only did he skillfully resolve the issue, but his dedication to ensuring every aspect of the system was functioning perfectly truly sets him apart.
One of the things that stood out to me the most was Ricardo's commitment to excellence. He didn't just fix the problem at hand; he went above and beyond to make sure that even the smallest details were taken care of. His expertise in handling the barometric damper issue was truly commendable. It's not often that you encounter someone who not only understands complex HVAC systems but also possesses the patience and diligence to meticulously troubleshoot until everything is in perfect working order.
What truly made my experience exceptional was Ricardo's willingness to answer all of my questions. I'm someone who likes to understand the mechanics of what's happening, and Ricardo took the time to explain every step of the process to me. His patience and clear explanations not only put my mind at ease but also left me with a deeper understanding of my HVAC system.
I have to give a huge shoutout to Gillette HVAC for having such an exceptional technician on their team. Ricardo Maldonado's dedication, expertise, and professionalism have left a lasting impression on me. If you're looking for HVAC services that go above and beyond, look no further than Ricardo and the team at Gillette HVAC. They've won a customer for life, and I'm truly grateful for the top-notch service I received.”
“Great to work with, punctual and very professional”
“He was great. Personable and professional.
Thanks”
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Call us at 801-465-7760!