AC Replacement in Provo
Dependable New Air Conditioner Installation Services in Provo & the Surrounding Utah County Areas
Is your air conditioning system no longer cooling your home as it should? Many homeowners run their equipment until it finally stops working. That approach may look like a way to save money, but it can often result in higher costs. Most modern air conditioners last 15 to 20 years. When you try to go beyond that, you risk higher energy bills and expensive repairs. If your AC system breaks down during the hottest days of summer, you may have to make a quick decision about replacement without time to explore your best options.
At Gillette Heating And Air Conditioning, we help you find and install quality cooling solutions built for reliable performance. We install AC equipment properly, so you enjoy consistent comfort year after year. Our company is a proud Carrier Factory Authorized Dealer. We are also the largest Carrier dealer in Utah and the only company in the state to earn the Carrier President’s Award for seven consecutive years. We look forward to introducing you to the quality Carrier systems available for your home.
Our HVAC professionals install all makes and models of equipment, and we back our work with a warranty. As a family-owned business, licensed and insured, we have strong connections to our local community. Our team does not consider the job complete until you are completely satisfied with the result.
Choosing a trusted HVAC provider in Provo or the surrounding area doesn’t just mean reliable installations—it gives you peace of mind, knowing trained technicians understand Utah’s unique climate and carefully size your new equipment for local conditions. Our proximity to Provo neighborhoods allows us to respond quickly, and we’re familiar with the specific cooling challenges of both historic homes and new construction in the area. We take pride in offering personalized service, giving recommendations based on your home’s layout, insulation, and energy usage for maximum comfort and value over time.
If you've noticed your cooling equipment isn’t performing, connect with our Provo air conditioning installation and replacement experts. We offer free estimates and are available 24/7 to schedule appointments, so call (801) 760-7724 or contact us online today!
What to Expect During Your AC Installation Process
When you schedule an installation with our team, we start by reviewing your home's layout, existing ductwork, and your specific cooling preferences. A proper assessment helps match you with the right air conditioner capacity, ensuring comfort and long-term efficiency. We take the time to explain system options, including advanced features such as smart thermostats, humidity control, or high-efficiency ratings. Our transparent approach means you know the estimated costs, expected timeline, and steps upfront—so you can make decisions with confidence.
On installation day, our technicians arrive at your property in Provo with all necessary tools and equipment. We take care to protect your space, use clean installation practices, and work efficiently to minimize disruption. A thorough check of all components follows, as we set up the new system and ensure ductwork connections are secure and sealed. We also verify airflow and system calibration for peak performance. Before we leave, we walk you through operating instructions, highlight any helpful features, and answer questions about maintenance or future upgrades. Providing clear communication at every step helps you feel confident about your new investment.
Understanding Provo’s AC Permit & Code Requirements
Every air conditioning installation in Provo must comply with Utah building codes and local city ordinances. The city requires proper permitting and certified technician involvement for new AC installs or major upgrades. This oversight helps ensure your installation meets safety, electrical, and energy standards that protect you and your property. Skipping permits or using unlicensed installers can put warranties at risk and leave you vulnerable if future issues arise.
Our team stays current with the city’s inspection requirements, including compliance with the International Residential Code (IRC) adopted by Utah. When a permit is needed, the process includes a city inspection to confirm the system’s safe install and operation. Up-to-date knowledge of these requirements means your project will proceed smoothly, and you’ll benefit from an AC unit that delivers lasting comfort, efficiency, and peace of mind. If you’re unsure whether your home or project needs a permit, we can help clarify what’s required so you avoid delays or compliance concerns.
Choosing the Right Air Conditioner for Provo Homes
The best air conditioner for your home depends on several factors unique to Provo, including home size, insulation, sunlight exposure, and use patterns. Utah homes often contend with broad temperature swings, so a system that can adapt to changing seasonal needs is a significant advantage. When reviewing options, we look at SEER ratings, which measure efficiency, and evaluate if single-stage or variable-speed technology is the better fit for your budget and preferences. Modern units now offer features such as programmable thermostats, air purification, and zoning for individual room control.
We consider your existing ductwork, or recommend ductless solutions for homes where space or aesthetics matter. If your home qualifies for state or local rebates, we help you understand the savings advantages of high-efficiency or ENERGY STAR®-certified models. Our team’s experience with Provo’s building stock means we can address the common challenges of both older and newly built properties. Ultimately, our goal is to recommend options that fit your comfort needs, budget, and long-term plans for your property.
AC Installation FAQs
How Do I Know When to Replace My Air Conditioner?
Knowing when to replace your air conditioner can help you avoid sudden breakdowns, rising energy costs, and inefficient cooling. If you’re unsure whether your equipment needs replacement or if targeted repairs would be a better option, our team at Gillette Heating And Air Conditioning is ready to answer your questions and deliver award-winning service.
In Provo, harsh summer temperatures often push older AC units beyond their limits, making prompt replacement even more important for dependable comfort. The local climate, combined with high pollen counts and occasional wildfire smoke, demands efficient and reliable cooling to help maintain healthier indoor air quality. Upgrading your air conditioner often leads to improved air filtration, which is a serious advantage for families prioritizing health and comfort.
You should consider replacing your air conditioner if your cooling equipment:
- Is at least 15 years old. Most air conditioners last between 15 and 20 years with consistent maintenance. If your current unit is reaching that age, it's a good time to start exploring new options. Units without regular maintenance are less likely to meet their expected service life.
- Needs more frequent repairs. The costs of repeat service calls and replacement parts add up quickly. If you find yourself repairing your AC more than twice in a season, continued repairs may not be cost-effective.
- Struggles to cool your home. If your air conditioner cannot maintain comfortable temperatures throughout your home, even after a tune-up or repairs, it may be reaching the end of its lifespan. Warm spots or uneven cooling could mean your system can’t keep up with your home’s needs.
- Uses R-22 refrigerant. Older units often rely on R-22, which has been phased out for environmental reasons. Repairs requiring R-22 can be costly. Upgrading to a unit using current refrigerants ensures compliance and greater sustainability.
How Long Does It Take to Install a New Air Conditioner?
Our certified professionals can typically complete an installation in less than a day. Occasionally, our Provo air conditioning installation and replacement technicians may need more time if adjustments are required, such as rerouting your ductwork, to help you get the best performance from your new, energy-efficient AC equipment. For faster scheduling and minimal wait, consider calling us in early spring or fall.
Most new AC installations in Provo require permitting from the local building department, and our team remains up-to-date with city codes to support a smooth process. While the majority of installs take less than a day, complex homes or upgrades to multi-zone systems can extend the timeline. We plan every project to minimize disruption so you can return to a cool, comfortable home as quickly as possible.
How Much Does Air Conditioning Installation Cost in Provo?
The price for installing a new air conditioner varies based on the system size, features, and your home's needs. In Provo, costs generally reflect factors like energy efficiency, installation complexity, and the type of cooling equipment chosen. Request a personalized estimate for the most accurate pricing information.
Do I Need a Permit for Air Conditioner Replacement in Provo?
Yes, the City of Provo requires a permit for all new residential or commercial air conditioning installations. Permit processes help ensure your new system meets safety, energy, and building standards, and a certified HVAC provider will guide you through the process.
What Are the Benefits of Energy-Efficient AC Systems?
Energy-efficient air conditioners help lower utility bills, reduce your environmental footprint, and deliver improved comfort. Many modern units also qualify for rebates or incentives that make upgrades more affordable over time.
-
Heat Pump Installation in 84129
“Shaun and Braxtin replaced my heater and AC and they were very professional, respectful, and informative, and the new system looks and works great!”Lucas B. Salt Lake City, UT -
Heat Pump Installation in 84081
“From sales to installation Gillette heating and air conditioning was professional and very pleasant, they delivered everything we wanted and said they would provide. Our home is very comfortable and quiet now with our new system. They do the job right.”Fred B. West Jordan, UT -
Heat Pump Installation in 84120
“Brandon Bell and Kameron Banks did an excellent job.. They went out of their way to install my heat pump on the east side of my home, especially Brandon. It was not an easy task but they made it happen and I am so happy and excited. It is just how I wanted it and they were very professional. My daughter referred me to Gillette Heating and Air and I will most definitely be referring my family and friends to your company also.”Roxanne T. Salt Lake City, UT
Advantages of Investing in a New Air Conditioner
Upgrading to a new air conditioner makes sense for homeowners seeking comfort, energy savings, and peace of mind. Today’s air conditioning systems feature advanced technology that delivers improved performance and benefits for your home and the environment.
When you choose a new AC system designed for Utah’s unique weather patterns, you’ll experience steady cooling during the hottest July days and better humidity control even when the summer brings dry spells or unpredictable storms. Many units now include smart thermostats and variable-speed motors, which fine-tune energy use based on your needs and allow for full control from your phone or tablet. If you’re considering future upgrades such as ductless mini-split systems or integrated air quality solutions, modern air conditioners make these enhancements easier to install and manage.
Benefits of investing in a new air conditioner can include:
- Improved energy efficiency. New air conditioners use innovative technology to reduce energy use, often lowering utility bills.
- Enhanced comfort. Features such as advanced temperature control and quieter operation contribute to a more comfortable living space.
- Reduced repair costs. Aging systems often need frequent repairs, which get expensive over time. A new unit offers more reliable operation, especially if you schedule routine maintenance.
- Compatibility with modern refrigerants. New systems use environmentally friendly refrigerants that comply with today’s standards, reducing environmental impact.
Homeowners in Provo may also benefit from local or state energy rebates when installing high-efficiency air conditioning equipment. These incentives often help offset upfront costs while providing lasting returns on your investment. Our team stays informed on available rebates and energy programs, helping you take advantage of every possible benefit when you upgrade.
If your home or business needs a new air conditioner, we are ready to help. Explore financing options, and don’t wait to call (801) 760-7724 or contact us online to learn more!
Warranty Questions
-
We’re here to help whenever you need us. Warranty calls are scheduled Monday–Friday, 8 a.m.–5 p.m. Calls outside these hours may include a dispatch fee, which your technician will always review before any charges.
Try these quick checks first:
1. Make sure your breakers and disconnect are on.
2. Check that your filter is clean.
3. Ensure the furnace door is securely closed.
4 Verify all vents are open and unblocked.If these don’t solve it, call Gillette Services at 801-465-7760. Explain the issue and what you’ve already checked, and follow any troubleshooting steps we recommend. We’ll get you scheduled for service as soon as possible.
-
1. Customer error: thermostat knocked off the wall, lawn mower damage, etc.
2. Lack of maintenance: skipped tune-ups or neglected care.
3. Electrical issues: power surges or insufficient home wiring.
4. Third-party work: any service done by another company.
5. Environmental damage: lightning strikes, flooding, hail, or other natural events. -
When you purchase a new system from Gillette, you receive two types of protection:
Parts & Equipment Warranty
Your equipment is covered through our trusted partner, Carrier.
1 Coverage typically lasts 3–10 years, depending on your system.
2 We handle registration for you once your system is installed — coverage starts right away.
3 Annual professional maintenance is required to keep your warranty valid.
4 All repairs must be done by licensed technicians to stay under warranty.Labor Warranty
Your labor warranty is provided directly by Gillette Services and covers our installation and workmanship.
1 Usually lasts 1–10 years, depending on your system and package.
2 Includes a free membership for your first year or two tune-ups to get you started.
3 Most issues appear within the first year — our preventative maintenance helps stop them early.
4 Important: This warranty is only valid when Gillette performs the service. If another company works on your system during the warranty period, it may void the coverage. Always contact us first.
