Testimonials Articles

Gas Furnace Maintenance in Salt Lake City, UT 84115

September 22, 2023

“Well done”

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Gas Furnace Maintenance in Riverton, UT 84020

September 18, 2023

“Everything went well.”

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Heat Pump Maintenance in Salt Lake City, UT 84115

September 18, 2023

“I told my dude I was kind of in a hurry, so he performed my system-check in about 15 minutes — thanks!”

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Heating and Air Conditioner Installation in Orem, UT 84042

September 6, 2023

“Hands down the best experience I’ve had. Since moving to Utah, I’ve had a lot of bad experiences with home services. Gillette provided the quality of support I was expecting a customer should have: Notifying me of his ETA, on time, polite, knowledgeable & professional. He completed the job in1 day. He went over everything…

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Heat Pump Installation in West Jordan, UT 84081

September 5, 2023

“From sales to installation Gillette heating and air conditioning was professional and very pleasant, they delivered everything we wanted and said they would provide. Our home is very comfortable and quiet now with our new system. They do the job right 👍.”

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Air Conditioner Maintenance in Springville, UT 84663

August 23, 2023

“Service tech answered all my questions, and checked everything thoroughly. He explained what services he had performed, and was very cordial”

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Air Conditioner Repair in Midvale, UT 84047

August 22, 2023

“Alex was awesome! Chatting with him I found out I know his grandfather and Alex was very professional and answered all questions and gave us some pointers. I love this type of service when you find out just how small the world is. Looking forward to our consultation with another individual about removing and installing…

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Air Conditioner Repair in Spanish Fork, UT 84660

August 21, 2023

“The scheduling of a visit was very easy with a phone call. It was agreed to send someone the next morning, which was timely since the issue was the AC was not working. Ricardo was our technician. I explained what was wrong with the unit and he got to work testing the different components. He…

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Zone Control System Repair in Spanish Fork, UT 84660

August 10, 2023

“I can't express enough how impressed I am with Ricardo Maldonado from Gillette HVAC. When I was faced with a complicated HVAC problem, Ricardo stepped in and proved to be an absolute lifesaver. Not only did he skillfully resolve the issue, but his dedication to ensuring every aspect of the system was functioning perfectly truly…

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Air Conditioner Installation in Spanish Fork, UT 84049

August 2, 2023

“Great to work with, punctual and very professional”

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Air Conditioner Repair in Salt Lake City, UT 84093

August 2, 2023

“He was great. Personable and professional. Thanks”

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Air Conditioner Installation in Salt Lake City, UT 84118

July 26, 2023

“Dustin and Cory were very professional! Dustin identified a hazard in my electrical panel that had been created by another HVAC business and took steps to make sure the hazard was eliminated in order to prevent a potential fire to my home. I feel he went the extra mile and I appreciate it!”

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Air Conditioner Repair in West Jordan, UT 84088

July 25, 2023

“Had an issue on a Sunday and Monday was a holiday, but Gillette Heating and Air got a technician out the same day and had me up and running in about 30 minutes.”

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Air Conditioner Repair in Payson, UT 84651

July 24, 2023

“The fan motor went out in our A/C unit, I called on Saturday morning, and within an hour Ricardo was at my house. He had the replacement part in his van and was able to get us back up and running in 100* weather in about an hour. He was very nice and knowledgeable!!”

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Air Conditioner Repair in Salem, UT 84653

July 24, 2023

“Our main air conditioner was not working and we had hit 100+ degree Summer temperatures. Gillette got Ricardo out the next morning and he was able to diagnose it and fix the unit. He was very professional and friendly.”

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Air Conditioner Repair in West Jordan, UT 84123

July 24, 2023

“Very happy with Gillette 24/7 service and Ricardo, who came on a Sunday and did a fantastic job! Professional, knowledgeable, personable, explained what went wrong and what he adjusted and fixed, and answered my questions about air quality, and humidity control. He deserves a raise and 10 stars!!!”

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Air Conditioner Repair in Spanish Fork, UT 84660

July 20, 2023

“It was one of the most pleasant repair experience I have ever had.”

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Air Conditioner Maintenance in South Jordan, UT 84009

July 18, 2023

“Was timely and very efficient.”

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Air Conditioner Repair in Spanish Fork, UT 84660

July 7, 2023

“My AC unit went down and Ricardo did an amazing job getting it fixed. He patiently answered all of my questions and fixed issue in a timely manner. Great job!!”

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Air Conditioner Maintenance in Pleasant Grove, UT 84062

June 29, 2023

“Alexander & Megan were very quick, very efficient and very nice. They got the job done fast explained to me some of the problems I was having and told me how to deal with them. I will be using Gillette again if the need arises.”

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Air Conditioner Maintenance in West Jordan, UT 84084

June 22, 2023

“Marcial was also part of my installation and he has always been very helpful and professional. I’ve been impressed with your company.”

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Air Conditioner Installation in Salt Lake City, UT 84044

June 20, 2023

“These two arrived on time and walked me through every step of the installation, before they started and after they finished. They were very knowledgeable and friendly. I really enjoyed the experience.”

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Heat Pump Maintenance in American Fork, UT 84004-1724

June 19, 2023

“Pretty sure his name is Kenny. I would definitely recommend him.”

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Air Conditioner Maintenance in Spanish Fork, UT 84660

June 8, 2023

“Alexander Bennett was very professional and answered all of our questions. He was also very polite and courteous.”

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Gas Furnace Replacement in Salt Lake City, UT 84092

June 6, 2023

“Keola and Jordan with other team members replaced my gas furnaces, air conditioners and humidifier. They were both professional and courteous throughout install effort. They protected our floors and we’re careful not to dent or scratch floors, doors, etc. They thoroughly cleaned up after competing the job and walked me through operations of the new…

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Air Conditioner Maintenance in Riverton, UT 84065-5619

June 2, 2023

“As usual Marcial did a fantastic job for us. His customer service ethic and technical expertise are second to none. Anytime I get service from Gillette, I want it to be provided by Marcial! Thanks”

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Gas Furnace Installation in Salt Lake City, UT 84128

May 30, 2023

“They were great. Very quick and efficient and professional. They made the whole process easy and hassle-free!”

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Air Conditioner Maintenance in Salt Lake City, UT 84044

May 25, 2023

“He was great, any questions I had, Marcial knew the answer. Service was quick and done great.”

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Air Conditioner Installation in Salt Lake City, UT 84120

May 23, 2023

“Very polite, knowledgable, and respectful.”

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Air Duct Installation in Salt Lake City, UT 84108

May 22, 2023

“If you need major duct work for new construction or remodel, these are the folks to call. We are finishing our basement and we needed several new vent ducts, return vents, and a redirect of our existing main duct and a fresh air supply line. Jacob and his crew (Jayden and Jordan) provided excellent service…

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Heat Pump Installation in Salt Lake City, UT 84106

May 17, 2023

“Brandon and Braxtin installed a new HVAC system for me yesterday. They were very professional and did a great job.”

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Heat Pump Installation in Salt Lake City, UT 84124

May 17, 2023

“The install team was very professional. After the install was completed, they cleaned up everything and did a thorough walk-through of the entire system. I would strongly recommend this team.”

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Air Conditioner Replacement in Salt Lake City, UT 84109

May 11, 2023

“Jesse and Steven replaced my furnace and A/C. They were both professional and respectful of my property. Cleaned up every little bit of debris from the removal and all the dust behind the furnace. Jesse helped program the new thermostat. He explained how things work and showed me what to watch for while furnace is…

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Gas Furnace Installation in Salt Lake City, UT 84093

May 11, 2023

“Great experience from the quoting process through installation. They were on time, courteous, cleaned up after installation, and explained the equipment. The plumber and sheet rock people were outstanding as well. Very positive experience and I would highly recommend them.”

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Heat Pump Replacement in Salt Lake City, UT 84128

May 5, 2023

“Keola and team did a great job with my furnace and air conditioner replacement. The new system is much quieter and I’m quite satisfied with their workmanship and professionalism.”

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Gas Furnace Installation in Salt Lake City, UT 84020

May 3, 2023

“This company really has their act together. Brad went out of his way to ensure I’d get a new furnace and air conditioner that was right for my home along with all available rebates and incentives. Brandon and Braxtin did a marvelous job of installing everything. Their work was professional, thoughtful, meticulous and tidy. The…

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Air Conditioner Maintenance in Springville, UT 84663

May 2, 2023

“Honest and informative about our needs about our system. Answered our questions and offered some suggestions to help us. Thanks.”

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Air Conditioner Maintenance in Orem, UT 84057

April 27, 2023

“Alex was great – very patient with all of my questions. Very helpful!”

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Gas Furnace Installation in Salt Lake City, UT 84128

April 21, 2023

“Jesse was fantastic! He was very thorough and efficient in his work. He was careful to leave the work area clean. He did a great job explaining our new equipment and answering questions. He was very knowledgeable about the system and our warranty and explained how and why things needed to be done. Jesse was…

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Gas Furnace Replacement in Salt Lake City, UT 84103

April 21, 2023

“Hot water, furnace, AC all done in a timely professional manner. Questions were answered and explained the new equipment.”

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Gas Furnace Installation in Salt Lake City, UT 84025-3207

April 21, 2023

“Hard working, efficient installers who definitely know what they are doing and were clean, polite, did a great job and are pleasant young men! NUFF SAID!!!”

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Air Conditioner Installation in Salt Lake City, UT 84044

April 18, 2023

“Dustin was fantastic, he was friendly, professional, quick, left no mess behind, and taught us all about our new unit and how to maintain it. I am very impressed with his work and would trust him to return. Great job 👍👍 thank you!!”

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Gas Furnace Replacement in Salt Lake City, UT 84044

April 18, 2023

“Exceptional work, quick, considerate, informative, and clean. I trust them to return and be honest and fair. Great work!!! Thank you!!!”

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HVAC Installation in Salt Lake City, UT 84101

April 12, 2023

“Thorough and professional. Stayed with it until everything was working satisfactorily.”

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Air Handler Installation in Salt Lake City, UT 84107

April 10, 2023

“Very courteous and answered all my questions, kept me informed of every step and then some.”

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Gas Furnace Installation in South Jordan, UT 84009-5726

April 7, 2023

“Braxton and the rest of the crew were professional, courteous, knowledgeable, and efficient in every respect. We couldn’t have asked for a smoother job.”

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Gas Furnace Maintenance in Salt Lake City, UT 84106

April 6, 2023

“Alexander was awesome. Very thorough and knowledgeable and talked us through some different options in terms we could easily understand. Excellent experience with Alexander and Gillette.”

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Gas Furnace Installation in Lehi, UT 84020

April 5, 2023

“Very clean and courteous. The installation went smoothly and looks great.”

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Gas Furnace Installation in West Jordan, UT 84088

April 4, 2023

“Jesse and Steven showed up in time and very ready to go to work on the installation of the new furnace and central air. Jesse was extremely professional and a very likable person. So was Steven. When they arrived they explained exactly how everything was going to happen and they proceeded with the removal of…

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Gas Furnace Replacement in Salt Lake City, UT 84093

March 24, 2023

“We really appreciated the team’s collective knowledge. Very professional, and focused. Answered our questions well and were very helpful. Brandon also saw the need and offered to replace our termination cap, with the help of Marc. It was a big job replacing our aging AC unit and furnace combined, took several hours, but it was…

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Gas Furnace Replacement in American Fork, UT 84004

March 24, 2023

“Replaced 3 furnaces and 2 AC units in one day. Turn key operation. So far very satisfied! They hauled off all the old units and new packaging. Very helpful and professional. Answered all my questions.”

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Gas Furnace Replacement in Salt Lake City, UT 84129

March 16, 2023

“The guys did a great job of keeping me informed and asking pertinent questions when needed. Everyone I had contact with at Gillette were cordial and professional.”

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Gas Furnace Repair in Salem, UT 84653

March 9, 2023

“Ricardo was pleasant, polite, and diagnosed the problem quickly and took care of it. His cleanup after was remarkable and much appreciated! Thank you for your service.”

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Gas Furnace Replacement in Salt Lake City, UT 84119

March 8, 2023

“They arrived on time. They were professional and efficient yet friendly and willing to answer any question we had.”

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Heat Pump Maintenance in Salt Lake City, UT 84070

March 2, 2023

“He was very knowledgeable and professional. He took the time to explain several technical details to help us use the new heat pump system better.”

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Gas Furnace Installation in Spanish Fork, UT 85660

March 2, 2023

“They showed up on time and done an excellent job. We are very happy with the results of our new furnace.”

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Gas Furnace Installation in Spanish Fork, UT 85660

February 24, 2023

“They showed up on time and did an excellent job. We are very happy with the results of our new furnace.”

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Gas Furnace Replacement in American Fork, UT 84003

February 22, 2023

“Keola and his team were very professional. They were knowledgeable, efficient, and respectful of our space. They were also very careful to clean up and made sure to answer any questions we had. I was very happy with their work.”

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Furnace Filter Replacement in Orem, UT 84058

February 16, 2023

“I called the office to order a case of furnace filters & the girl that took my call was so friendly & helpful. They were delivered to my door the next day at the time scheduled. Thanks Gillette for friendly service & a great pricing on filters.”

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Whole System Installation in Riverton, UT 84096

February 15, 2023

“Jordan and Keola were great! They were very courteous, worked efficiently, kept me updated on the progress and took great care in explaining the new system and how to operate it and care for it. Thank you both very much!”

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Gas Furnace Installation in South Jordan, UT 84084

February 10, 2023

“Very experienced. Work was done neat and quick.”

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Gas Furnace Repair in South Jordan, UT 84009

February 8, 2023

“AC went out August of 2022. Had new AC and furnace installed in 2 days. Jesse installed. Remarkable. Called for service February 2023 in the morning because heater was not working. Jesse and another fellow came out same day at repaired. Thanks guys. All representatives of Gillette that I spoke with were professional and polite.…

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Gas Furnace Replacement in Eagle Mountain, UT 84005

January 31, 2023

“Tristen and his partner did an awesome job. Had a new furnace, AC and water heater installed along with venting my basement with new air flow vents. They showed up early and answered all of my questions. They were very proffesional and very knowledgeable. Would recommend them to anyone… you won’t be disappointed.”

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Gas Furnace Maintenance in South Jordan, UT 84123

January 28, 2023

“They made a maintenance schedule for me on the same day I called. Alex arrived on time and was astute as to why my furnace was not quite right. Made the fix, explained it to me and left with a smile.”

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Ductwork Installation in Salem, UT 84653

January 28, 2023

“Jacob did a great job. I called and the next day Jacob came out gave me the bid to do the work in my basement and then did all of the work the same day. The job was well done and done so quickly. Great attitude and customer service. Thank you!!!”

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Air Duct Installation in Salem, UT 84653

January 17, 2023

“Jacob and Jaden did a great job. They came did he quote and then did the entire basement the same day. The work looks great. They were great to work with. I will definitely refer them to my friends. Thank you!!!!!”

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Gas Furnace Maintenance in Payson, UT 84655

January 12, 2023

“Colton was polite and friendly. He was efficient and really seems to know his stuff. Very pleased with the service and Gillette in general.”

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Air Conditioner Installation in Payson, UT 84651

January 10, 2023

“Everything went very smoothly, I am very excited and satisfied.”

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Gas Furnace Replacement in Provo, UT 84601

January 2, 2023

“We had our 30 year old furnace and AC unit replaced. Trevor, Brandon and Marc did an awesome professional job of installing the new HVAC system in our home. They were very courteous, honest and knowledgeable answering all our questions. I wouldn’t hesitate to recommend them to anyone needing HVAC work. We had gotten a…

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Gas Furnace Maintenance in Salem, UT 84653

December 12, 2022

“I made a maintenance call Saturday morning and told them about my issue, woke up and my house was cold. It would come off and on every 10 min or so. I made the appointment, they showed up on time. Found fairly quickly that some animal had placed seeds and grass into the fresh air…

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Gas Furnace Replacement in Riverton, UT 84041

November 29, 2022

“Three guys showed up, and went to work, they picked different parts of the job and very efficiently completed their work. They worked straight through the day, I was impressed. They cleaned up after they were done. We had a snowstorm and the guy outside didn’t slow down until he finished. It was a smooth…

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Gas Furnace Installation in South Jordan, UT 84047

November 18, 2022

“Braxton and his team was very professional, very polite and got the job done quickly and was went through all the information and the set up of our new furnace. Very happy and pleased with installation and the service that was provided to us.”

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Gas Furnace Repair in South Jordan, UT 84128

November 18, 2022

“Very good service.”

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HVAC Maintenance in American Fork, UT 84088

November 17, 2022

“I am New with Gillette Heating and Air Conditioning because of the promotional great offer to replace my furnace and air conditioning system. So I request a technician to check on my unit for the first 6 months usage of the unit. Tech service Alexander Bennet came over and I was observing the way he…

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Gas Furnace Installation in South Jordan, UT 84115

November 16, 2022

“He was professional and did a great job.”

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Heat Pump Installation in South Jordan, UT 84070

October 26, 2022

“Braxin and the team did a fabulous job installing our new heat pump and heater. They were professional and polite while paying attention to every detail. We would highly recommend them to others. Thanks for the super job!”

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Gas Furnace Maintenance in Spanish Fork, UT 84660

October 25, 2022

“Jason always does an amazing job, he is very knowledgeable and knows what he is doing, and is well trained and experienced in his job. We GREATLY appreciate Jason and his help!!! ☺️”

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Zone Control System Installation in Springville, UT 84663

October 11, 2022

“I couldn’t be more pleased with my new HVAC system and the quality work from your guys. They put in an extra long day’s work, but would not leave until the job was finished to perfection. Thank you for a great job well done!”

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Air Conditioner Replacement in American Fork, UT 84096

October 11, 2022

“Jesse and Marcial did a great job installing furnace and AC, and explaining it all afterward.”

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Air Conditioner Installation in South Jordan, UT 84118-9100

October 3, 2022

“Furnace and AC is great! Braxtin and team were friendly, professional and did a great job! Thanks Gillette Heating and Air!”

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Air Conditioner Replacement in Lehi, UT 84093

October 3, 2022

“Steven & Braxtin- outstanding duo. First off this was both furnace and air conditioner replacement. Replacement work Very efficient. Very patient. Had to delay the start of their work due to administrative hiccup. Great explanations when I had questions. Cleaned things up really well after their work. Overall just thought they were a great crew…

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Air Duct Maintenance in Payson, UT 84651

September 16, 2022

“We are very pleased with the excellent service of Ricardo and Nathan. The noise from the fan on our furnace and air conditioning unit was very annoying, especially to my wife. We contacted Gillette Heating and Air for a solution. Ricardo and Nathan came out and suggested reducing the air flow directly coming from the…

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Air Conditioner Replacement in Riverton, UT 84065

September 2, 2022

“Job well done.”

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Air Conditioner Maintenance in Spanish Fork, UT 84660

August 24, 2022

“Alex is a great guy. Very professional, fast, and took the time to explain things (not that I really understood it 🙂 ). You can tell that he knows what he is doing, and good at it. Thanks Alex!”

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Air Conditioner Maintenance in Orem, UT 84058

August 22, 2022

“Good job!”

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Air Conditioner Repair in Spanish Fork, UT 84660

August 15, 2022

“Alexander was professional and answered all my questions and he was very patient. He did a very good job.”

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Air Conditioner Installation in Springville, UT 84663

August 12, 2022

“Gillette installed our new air conditioner and furnace. They arrived at the scheduled time. They were amazing at communicating the process, asked if we had any questions. Jesse made sure we knew how everything worked before they left. They left the work area clean and were extremely friendly! Will definitely call them again in the…

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Air Conditioner Installation in Orem, UT 84058

August 4, 2022

“We had 2 AC installations done yesterday. The basement was a brand new system and needed the lines done. We have an older home and there was barely enough room for them to get the lines through. And they had to fix kinks from the original upstairs line. Even though it was a beast, they…

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Air Conditioner Repair in Salem, UT 84653

August 2, 2022

“Alexander was great at getting to the root of the problem and replacing the part in a short time. My AC was back up and running and we couldn’t have been more grateful since we had been without.”

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Air Conditioner Installation in Lehi, UT 84043

July 27, 2022

“Tristen was fantastic from start to finish. They were efficient and quick for installing both the AC and Furnace. They were polite and professional throughout the whole process and answered all of our questions. Thank you for a great experience!”

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Air Conditioner Repair in Springville, UT 84663

July 12, 2022

“Ricardo is awesome! Two minutes and he knew exactly what was wrong. He is very polite and professional. I would definitely recommend Ricardo as well as Gillette. The quickness of your service was awesome for the time of year. Thank you so much Ricardo and Gillette!!”

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Air Conditioner Repair in Mapleton, UT 84664

June 27, 2022

“Ricardo and Alex were relentless in troubleshooting our A/C repair, remaining past 9:30pm on a Friday night until things were running smoothly. Talk about customer service! It’s rare to find a business that provides such dedication and commitment. Thank you, thank you!”

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Indoor Air Quality Installation in South Jordan, UT 84092

June 18, 2022

“Ricardo came to replace a thermostat but serviced both air conditioners. He is a very dedicated, sharp guy. Very impressed with his skill and personal approach.”

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Heat Pump Replacement in Payson, UT 84655

June 17, 2022

“Jesse and his two co-workers (sorry, I have forgotten their names) were great. Arrived as scheduled and were friendly and easy to talk with. They were fast and efficient. They needed to make some adjustments to the replacement but were clear about what was needed and they’d did everything they could to make it to…

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Gas Furnace Repair in Riverton, UT 84120

June 16, 2022

“Ricardo was great. Very polite and respectful. He was very Knowledgeable. Follow up by main office was prompt and a pleasure to deal with.”

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Heat Pump Repair in Provo, UT 84601

June 16, 2022

“Very kind, worked quickly”

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Air Conditioner Installation in Lehi, UT 84043

June 15, 2022

“Matthew did a great job of getting the defective carrier air conditioner removed. He carefully installed the new replacement air conditioner and it worked very well when the installation was finished. We appreciated his efforts. He was polite and efficient and knowledgeable. We will look forward to using our new air conditioner as temperatures go…

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Air Conditioner Installation in South Jordan, UT 84070

June 7, 2022

“It has been great experience going with this company from the initial evaluation/purchase of furnace and AC unit all the way through installation and additional follow up visits by their techs. All the employees I met (Dustin, Shaun and Ricardo) are knowledgeable and very nice. Thank you Ricardo for your endless patience in teaching me…

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Air Conditioner Maintenance in Salem, UT 84653

June 3, 2022

“We were very pleased with Jarrell. He was very professional, knowledgeable and friendly. We’ve always been happy with our service from Gillette.”

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Air Conditioner Repair in South Jordan, UT 84117

June 2, 2022

“Ricardo was hard working and spent time answering all my questions. I am grateful to have stumbled upon this company because they really seem to care about their customer, instead of their profit. They were correcting a misdiagnosis from another company. He also didn’t upsell me like AnyHour Plumbing & Electric technicians. I would definitely…

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Air Conditioner Maintenance in South Jordan, UT 84081

May 31, 2022

“Ricardo show on time, he was really professional and knowledgeable, he definitely take care of my units.”

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Air Conditioner Maintenance in Provo, UT 84601

April 21, 2022

“Gillette has been outstanding from the initial sales visit to system install and now with Ricardo and a check up visit!”

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Gas Furnace Installation in Payson, UT 84651

April 13, 2022

“They were so awesome! were very timely, professional and went right to work until the job was done. They were very friendly, courteous and informative when asked questions. Your company came very well recommended and I can see why! I will recommend them to anyone that I know that is looking! High quality! Great job!…

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Gas Furnace Maintenance in Springville, UT 84663

March 31, 2022

“Ricardo has always been very punctual and honest in his work with us. He has had to come out a couple of times to help us with our units and he has always been able to identify the problem and resolve it in a timely manner.”

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Gas Furnace Installation in Riverton, UT 84020

March 7, 2022

“Team arrived on-time! Introduced team Consulted on solution options Performed work with Excellence Cleaned up all areas after work Completed Furn & A/C Install on-time They are the BEST Ever!”

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Gas Furnace Repair in Pleasant Grove, UT 84062

December 13, 2021

“Ricardo came to our home to repair our heater; he was awesome! He listened to our concerns and fixed the problem. We always want Ricardo to come with any HVAC repairs we have! Thank you for making sure we have heat during this cold streak.”

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