Testimonials Articles
“Everything went well.”
Continue Reading“I told my dude I was kind of in a hurry, so he performed my system-check in about 15 minutes — thanks!”
Continue Reading“Hands down the best experience I’ve had. Since moving to Utah, I’ve had a lot of bad experiences with home services. Gillette provided the quality of support I was expecting a customer should have: Notifying me of his ETA, on time, polite, knowledgeable & professional. He completed the job in1 day. He went over everything…
Continue Reading“From sales to installation Gillette heating and air conditioning was professional and very pleasant, they delivered everything we wanted and said they would provide. Our home is very comfortable and quiet now with our new system. They do the job right 👍.”
Continue Reading“Service tech answered all my questions, and checked everything thoroughly. He explained what services he had performed, and was very cordial”
Continue Reading“Alex was awesome! Chatting with him I found out I know his grandfather and Alex was very professional and answered all questions and gave us some pointers. I love this type of service when you find out just how small the world is. Looking forward to our consultation with another individual about removing and installing…
Continue Reading“The scheduling of a visit was very easy with a phone call. It was agreed to send someone the next morning, which was timely since the issue was the AC was not working. Ricardo was our technician. I explained what was wrong with the unit and he got to work testing the different components. He…
Continue Reading“I can't express enough how impressed I am with Ricardo Maldonado from Gillette HVAC. When I was faced with a complicated HVAC problem, Ricardo stepped in and proved to be an absolute lifesaver. Not only did he skillfully resolve the issue, but his dedication to ensuring every aspect of the system was functioning perfectly truly…
Continue Reading“Great to work with, punctual and very professional”
Continue Reading“He was great. Personable and professional. Thanks”
Continue Reading“Dustin and Cory were very professional! Dustin identified a hazard in my electrical panel that had been created by another HVAC business and took steps to make sure the hazard was eliminated in order to prevent a potential fire to my home. I feel he went the extra mile and I appreciate it!”
Continue Reading“Had an issue on a Sunday and Monday was a holiday, but Gillette Heating and Air got a technician out the same day and had me up and running in about 30 minutes.”
Continue Reading“The fan motor went out in our A/C unit, I called on Saturday morning, and within an hour Ricardo was at my house. He had the replacement part in his van and was able to get us back up and running in 100* weather in about an hour. He was very nice and knowledgeable!!”
Continue Reading“Our main air conditioner was not working and we had hit 100+ degree Summer temperatures. Gillette got Ricardo out the next morning and he was able to diagnose it and fix the unit. He was very professional and friendly.”
Continue Reading“Very happy with Gillette 24/7 service and Ricardo, who came on a Sunday and did a fantastic job! Professional, knowledgeable, personable, explained what went wrong and what he adjusted and fixed, and answered my questions about air quality, and humidity control. He deserves a raise and 10 stars!!!”
Continue Reading“It was one of the most pleasant repair experience I have ever had.”
Continue Reading“Was timely and very efficient.”
Continue Reading“My AC unit went down and Ricardo did an amazing job getting it fixed. He patiently answered all of my questions and fixed issue in a timely manner. Great job!!”
Continue Reading“Alexander & Megan were very quick, very efficient and very nice. They got the job done fast explained to me some of the problems I was having and told me how to deal with them. I will be using Gillette again if the need arises.”
Continue Reading“Marcial was also part of my installation and he has always been very helpful and professional. I’ve been impressed with your company.”
Continue Reading“These two arrived on time and walked me through every step of the installation, before they started and after they finished. They were very knowledgeable and friendly. I really enjoyed the experience.”
Continue Reading“Pretty sure his name is Kenny. I would definitely recommend him.”
Continue Reading“Alexander Bennett was very professional and answered all of our questions. He was also very polite and courteous.”
Continue Reading“Keola and Jordan with other team members replaced my gas furnaces, air conditioners and humidifier. They were both professional and courteous throughout install effort. They protected our floors and we’re careful not to dent or scratch floors, doors, etc. They thoroughly cleaned up after competing the job and walked me through operations of the new…
Continue Reading“As usual Marcial did a fantastic job for us. His customer service ethic and technical expertise are second to none. Anytime I get service from Gillette, I want it to be provided by Marcial! Thanks”
Continue Reading“They were great. Very quick and efficient and professional. They made the whole process easy and hassle-free!”
Continue Reading“He was great, any questions I had, Marcial knew the answer. Service was quick and done great.”
Continue Reading“Very polite, knowledgable, and respectful.”
Continue Reading“If you need major duct work for new construction or remodel, these are the folks to call. We are finishing our basement and we needed several new vent ducts, return vents, and a redirect of our existing main duct and a fresh air supply line. Jacob and his crew (Jayden and Jordan) provided excellent service…
Continue Reading“Brandon and Braxtin installed a new HVAC system for me yesterday. They were very professional and did a great job.”
Continue Reading“The install team was very professional. After the install was completed, they cleaned up everything and did a thorough walk-through of the entire system. I would strongly recommend this team.”
Continue Reading“Jesse and Steven replaced my furnace and A/C. They were both professional and respectful of my property. Cleaned up every little bit of debris from the removal and all the dust behind the furnace. Jesse helped program the new thermostat. He explained how things work and showed me what to watch for while furnace is…
Continue Reading“Great experience from the quoting process through installation. They were on time, courteous, cleaned up after installation, and explained the equipment. The plumber and sheet rock people were outstanding as well. Very positive experience and I would highly recommend them.”
Continue Reading“Keola and team did a great job with my furnace and air conditioner replacement. The new system is much quieter and I’m quite satisfied with their workmanship and professionalism.”
Continue Reading“This company really has their act together. Brad went out of his way to ensure I’d get a new furnace and air conditioner that was right for my home along with all available rebates and incentives. Brandon and Braxtin did a marvelous job of installing everything. Their work was professional, thoughtful, meticulous and tidy. The…
Continue Reading“Honest and informative about our needs about our system. Answered our questions and offered some suggestions to help us. Thanks.”
Continue Reading“Alex was great – very patient with all of my questions. Very helpful!”
Continue Reading“Jesse was fantastic! He was very thorough and efficient in his work. He was careful to leave the work area clean. He did a great job explaining our new equipment and answering questions. He was very knowledgeable about the system and our warranty and explained how and why things needed to be done. Jesse was…
Continue Reading“Hot water, furnace, AC all done in a timely professional manner. Questions were answered and explained the new equipment.”
Continue Reading“Hard working, efficient installers who definitely know what they are doing and were clean, polite, did a great job and are pleasant young men! NUFF SAID!!!”
Continue Reading“Dustin was fantastic, he was friendly, professional, quick, left no mess behind, and taught us all about our new unit and how to maintain it. I am very impressed with his work and would trust him to return. Great job 👍👍 thank you!!”
Continue Reading“Exceptional work, quick, considerate, informative, and clean. I trust them to return and be honest and fair. Great work!!! Thank you!!!”
Continue Reading“Thorough and professional. Stayed with it until everything was working satisfactorily.”
Continue Reading“Very courteous and answered all my questions, kept me informed of every step and then some.”
Continue Reading“Braxton and the rest of the crew were professional, courteous, knowledgeable, and efficient in every respect. We couldn’t have asked for a smoother job.”
Continue Reading“Alexander was awesome. Very thorough and knowledgeable and talked us through some different options in terms we could easily understand. Excellent experience with Alexander and Gillette.”
Continue Reading“Very clean and courteous. The installation went smoothly and looks great.”
Continue Reading“Jesse and Steven showed up in time and very ready to go to work on the installation of the new furnace and central air. Jesse was extremely professional and a very likable person. So was Steven. When they arrived they explained exactly how everything was going to happen and they proceeded with the removal of…
Continue Reading“We really appreciated the team’s collective knowledge. Very professional, and focused. Answered our questions well and were very helpful. Brandon also saw the need and offered to replace our termination cap, with the help of Marc. It was a big job replacing our aging AC unit and furnace combined, took several hours, but it was…
Continue Reading“Replaced 3 furnaces and 2 AC units in one day. Turn key operation. So far very satisfied! They hauled off all the old units and new packaging. Very helpful and professional. Answered all my questions.”
Continue Reading“The guys did a great job of keeping me informed and asking pertinent questions when needed. Everyone I had contact with at Gillette were cordial and professional.”
Continue Reading“Ricardo was pleasant, polite, and diagnosed the problem quickly and took care of it. His cleanup after was remarkable and much appreciated! Thank you for your service.”
Continue Reading“They arrived on time. They were professional and efficient yet friendly and willing to answer any question we had.”
Continue Reading“He was very knowledgeable and professional. He took the time to explain several technical details to help us use the new heat pump system better.”
Continue Reading“They showed up on time and done an excellent job. We are very happy with the results of our new furnace.”
Continue Reading“They showed up on time and did an excellent job. We are very happy with the results of our new furnace.”
Continue Reading“Keola and his team were very professional. They were knowledgeable, efficient, and respectful of our space. They were also very careful to clean up and made sure to answer any questions we had. I was very happy with their work.”
Continue Reading“I called the office to order a case of furnace filters & the girl that took my call was so friendly & helpful. They were delivered to my door the next day at the time scheduled. Thanks Gillette for friendly service & a great pricing on filters.”
Continue Reading“Jordan and Keola were great! They were very courteous, worked efficiently, kept me updated on the progress and took great care in explaining the new system and how to operate it and care for it. Thank you both very much!”
Continue Reading“Very experienced. Work was done neat and quick.”
Continue Reading“AC went out August of 2022. Had new AC and furnace installed in 2 days. Jesse installed. Remarkable. Called for service February 2023 in the morning because heater was not working. Jesse and another fellow came out same day at repaired. Thanks guys. All representatives of Gillette that I spoke with were professional and polite.…
Continue Reading“Tristen and his partner did an awesome job. Had a new furnace, AC and water heater installed along with venting my basement with new air flow vents. They showed up early and answered all of my questions. They were very proffesional and very knowledgeable. Would recommend them to anyone… you won’t be disappointed.”
Continue Reading“They made a maintenance schedule for me on the same day I called. Alex arrived on time and was astute as to why my furnace was not quite right. Made the fix, explained it to me and left with a smile.”
Continue Reading“Jacob did a great job. I called and the next day Jacob came out gave me the bid to do the work in my basement and then did all of the work the same day. The job was well done and done so quickly. Great attitude and customer service. Thank you!!!”
Continue Reading“Jacob and Jaden did a great job. They came did he quote and then did the entire basement the same day. The work looks great. They were great to work with. I will definitely refer them to my friends. Thank you!!!!!”
Continue Reading“Colton was polite and friendly. He was efficient and really seems to know his stuff. Very pleased with the service and Gillette in general.”
Continue Reading“Everything went very smoothly, I am very excited and satisfied.”
Continue Reading“We had our 30 year old furnace and AC unit replaced. Trevor, Brandon and Marc did an awesome professional job of installing the new HVAC system in our home. They were very courteous, honest and knowledgeable answering all our questions. I wouldn’t hesitate to recommend them to anyone needing HVAC work. We had gotten a…
Continue Reading“I made a maintenance call Saturday morning and told them about my issue, woke up and my house was cold. It would come off and on every 10 min or so. I made the appointment, they showed up on time. Found fairly quickly that some animal had placed seeds and grass into the fresh air…
Continue Reading“Three guys showed up, and went to work, they picked different parts of the job and very efficiently completed their work. They worked straight through the day, I was impressed. They cleaned up after they were done. We had a snowstorm and the guy outside didn’t slow down until he finished. It was a smooth…
Continue Reading“Braxton and his team was very professional, very polite and got the job done quickly and was went through all the information and the set up of our new furnace. Very happy and pleased with installation and the service that was provided to us.”
Continue Reading“Very good service.”
Continue Reading“I am New with Gillette Heating and Air Conditioning because of the promotional great offer to replace my furnace and air conditioning system. So I request a technician to check on my unit for the first 6 months usage of the unit. Tech service Alexander Bennet came over and I was observing the way he…
Continue Reading“He was professional and did a great job.”
Continue Reading“Braxin and the team did a fabulous job installing our new heat pump and heater. They were professional and polite while paying attention to every detail. We would highly recommend them to others. Thanks for the super job!”
Continue Reading“Jason always does an amazing job, he is very knowledgeable and knows what he is doing, and is well trained and experienced in his job. We GREATLY appreciate Jason and his help!!! ☺️”
Continue Reading“I couldn’t be more pleased with my new HVAC system and the quality work from your guys. They put in an extra long day’s work, but would not leave until the job was finished to perfection. Thank you for a great job well done!”
Continue Reading“Jesse and Marcial did a great job installing furnace and AC, and explaining it all afterward.”
Continue Reading“Furnace and AC is great! Braxtin and team were friendly, professional and did a great job! Thanks Gillette Heating and Air!”
Continue Reading“Steven & Braxtin- outstanding duo. First off this was both furnace and air conditioner replacement. Replacement work Very efficient. Very patient. Had to delay the start of their work due to administrative hiccup. Great explanations when I had questions. Cleaned things up really well after their work. Overall just thought they were a great crew…
Continue Reading“We are very pleased with the excellent service of Ricardo and Nathan. The noise from the fan on our furnace and air conditioning unit was very annoying, especially to my wife. We contacted Gillette Heating and Air for a solution. Ricardo and Nathan came out and suggested reducing the air flow directly coming from the…
Continue Reading“Job well done.”
Continue Reading“Alex is a great guy. Very professional, fast, and took the time to explain things (not that I really understood it 🙂 ). You can tell that he knows what he is doing, and good at it. Thanks Alex!”
Continue Reading“Alexander was professional and answered all my questions and he was very patient. He did a very good job.”
Continue Reading“Gillette installed our new air conditioner and furnace. They arrived at the scheduled time. They were amazing at communicating the process, asked if we had any questions. Jesse made sure we knew how everything worked before they left. They left the work area clean and were extremely friendly! Will definitely call them again in the…
Continue Reading“We had 2 AC installations done yesterday. The basement was a brand new system and needed the lines done. We have an older home and there was barely enough room for them to get the lines through. And they had to fix kinks from the original upstairs line. Even though it was a beast, they…
Continue Reading“Alexander was great at getting to the root of the problem and replacing the part in a short time. My AC was back up and running and we couldn’t have been more grateful since we had been without.”
Continue Reading“Tristen was fantastic from start to finish. They were efficient and quick for installing both the AC and Furnace. They were polite and professional throughout the whole process and answered all of our questions. Thank you for a great experience!”
Continue Reading“Ricardo is awesome! Two minutes and he knew exactly what was wrong. He is very polite and professional. I would definitely recommend Ricardo as well as Gillette. The quickness of your service was awesome for the time of year. Thank you so much Ricardo and Gillette!!”
Continue Reading“Ricardo and Alex were relentless in troubleshooting our A/C repair, remaining past 9:30pm on a Friday night until things were running smoothly. Talk about customer service! It’s rare to find a business that provides such dedication and commitment. Thank you, thank you!”
Continue Reading“Ricardo came to replace a thermostat but serviced both air conditioners. He is a very dedicated, sharp guy. Very impressed with his skill and personal approach.”
Continue Reading“Jesse and his two co-workers (sorry, I have forgotten their names) were great. Arrived as scheduled and were friendly and easy to talk with. They were fast and efficient. They needed to make some adjustments to the replacement but were clear about what was needed and they’d did everything they could to make it to…
Continue Reading“Ricardo was great. Very polite and respectful. He was very Knowledgeable. Follow up by main office was prompt and a pleasure to deal with.”
Continue Reading“Very kind, worked quickly”
Continue Reading“Matthew did a great job of getting the defective carrier air conditioner removed. He carefully installed the new replacement air conditioner and it worked very well when the installation was finished. We appreciated his efforts. He was polite and efficient and knowledgeable. We will look forward to using our new air conditioner as temperatures go…
Continue Reading“It has been great experience going with this company from the initial evaluation/purchase of furnace and AC unit all the way through installation and additional follow up visits by their techs. All the employees I met (Dustin, Shaun and Ricardo) are knowledgeable and very nice. Thank you Ricardo for your endless patience in teaching me…
Continue Reading“We were very pleased with Jarrell. He was very professional, knowledgeable and friendly. We’ve always been happy with our service from Gillette.”
Continue Reading“Ricardo was hard working and spent time answering all my questions. I am grateful to have stumbled upon this company because they really seem to care about their customer, instead of their profit. They were correcting a misdiagnosis from another company. He also didn’t upsell me like AnyHour Plumbing & Electric technicians. I would definitely…
Continue Reading“Ricardo show on time, he was really professional and knowledgeable, he definitely take care of my units.”
Continue Reading“Gillette has been outstanding from the initial sales visit to system install and now with Ricardo and a check up visit!”
Continue Reading“They were so awesome! were very timely, professional and went right to work until the job was done. They were very friendly, courteous and informative when asked questions. Your company came very well recommended and I can see why! I will recommend them to anyone that I know that is looking! High quality! Great job!…
Continue Reading“Ricardo has always been very punctual and honest in his work with us. He has had to come out a couple of times to help us with our units and he has always been able to identify the problem and resolve it in a timely manner.”
Continue Reading“Team arrived on-time! Introduced team Consulted on solution options Performed work with Excellence Cleaned up all areas after work Completed Furn & A/C Install on-time They are the BEST Ever!”
Continue Reading“Ricardo came to our home to repair our heater; he was awesome! He listened to our concerns and fixed the problem. We always want Ricardo to come with any HVAC repairs we have! Thank you for making sure we have heat during this cold streak.”
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