“Great Service!!! Even over the phone Niki was troubleshooting with me to see if my AC could switch on. She apoligized for me running up then downstairs and I said I dont mind at all, because SHE was helping ME!!! Such a sweet Lady!!! Then Marcial came to get my AC turned on and he was fabulous! Polite, answered all my questions, friendly and so very pleased with his professionalism expertise. Then Alexander came for my requested furnace and AC service. I had to cancel winters service due to deaths in the family, and so pleased he could do both for me!!! Again, Polite, friendly, answered my tons of questions, discussed service schedules, changed out my igniter, install a surge suppressor and again, he too was outstanding. From the man in sales, to everyone Ive spoken or interacted with have been very helpful and beyond my expectations. Im so glad I found Gillette and confident in their service, products, exceptionally knowlegeable and professional team. WIth my managerial experience, this means top management is exceptional too, they train and treat employees, well and that transfers to customers and exceptional custimer service!!! Highest marks Gillette!!!!”

– Robyn M.