Salt Lake City, UT

“I love in an older home with an old furnace/AC unit. We were looking for something more modern and efficient. We ad them come out for an estimate and it was more than reasonable. We were able to get it scheduled in just two days. They came on time. They were extremely polite and answered all of my questions during the instillation. It was important to me that he had all of the answers and when I went down, he was very polite and complete. He did not come across like I was interrupting or bothering him. At the end he inhaled a thermostat with tech. He made sure I understood all of the features and waited till I was able to install and link an app on my phone. Even though it was the end of the day and I’m sure he wanted to go home, he took the few extra minutes to show me through without even the slightest feeling that he needed to hurry or move on. Very good people. Thank you so much.”
- John P.
“Dusty & Dominic were both courteous, careful, and thorough. They graciously explained what they were doing when we periodically looked on.
They honored our requests concerning access to our property. There was very little disturbance to our home (schedule or comfort).
Combined with our experience and impression of John (sales rep?) we are beyond pleased with the service and character of Gillette’s staff.
Will recommend without hesitation!
Assuredness and flexibility indicates character.
Shared with us in “spades”!”
- Richard H.
“The installation went super smoothly. I really appreciated how beyond just getting the equipment installed and running, Brandon, Kameron, and Jesse made sure to make things as neat and tidy as possible. Small extra things like reworking the flume and refrigerant lines so that we have more head room in our utility room. That care and attention to detail really impressed us. They were all very kind and professional in answering my many questions and ensuring I understood how the new system works. All in all, I couldn’t be more satisfied with our experience with Gillette and their employees. Thank you!”
- Steven R.
“Steve R. did a great job installing a new furnace today. He was on time, professional, skilled at his job, and patient answering all my questions during the process. Thank you!”
- Nancy I.
“Kenny was awesome. He came in and was quick and had the heat back on within an hour! Gillette handled all the warranty stuff. I didn’t have to do anything. Prompt service. Thank you to all of Gillette’s team. They are wonderful.”
- Tamie O.
“Very satisfied with my overall experience. The technicians were very knowledgeable and made sure I understood how my new system worked. They were very considerate with my project and made sure I was involved with every step. I feel at ease knowing I have a reliable new system from a reliable company.”
- Brittany D.