Testimonials – Air Conditioning Articles
“Jesse was really patient and took time to listen and we were able to diagnose the problem. Jesse was open to my suggestions and preferences, and we were able to agree on a solution that was to my preference. I appreciate Jesse’s diligence to explain my options and focus the discussion on what I wanted.…
Continue Reading“Great service from estimate to install. I needed a new water heater, heater and air conditioner. I am impressed with how professional and helpful all of the employees who helped me through the whole process. I highly recommend gillette!”
Continue Reading“Jordan’s crew were efficient, clean, personable and did a wonderful thorough job of explaining the new system to me. I recommend them without reservation, as well as Dustin’s crew, who came to help out as well. It was a long job, and they were professional and friendly throughout”
Continue Reading“Megan is first class for service—-she knows what she’s doing. She’s timely, friendly and very neat and clean. Just the best”
Continue Reading“Jordan and Steve were fast, efficient, friendly, and professional in every way. I have no complaints at all.”
Continue Reading“Both were very polite and professional. They were knowledgeable in both heating and air conditioning. They went over all the functions and requirements needed. Thanks”
Continue Reading“I've used Gillette before and they have always been great. Ricardo came in and did what I needed to get my house ready for selling and charged me a fair price.”
Continue Reading“Hands down the best experience I’ve had. Since moving to Utah, I’ve had a lot of bad experiences with home services. Gillette provided the quality of support I was expecting a customer should have: Notifying me of his ETA, on time, polite, knowledgeable & professional. He completed the job in1 day. He went over everything…
Continue Reading“Service tech answered all my questions, and checked everything thoroughly. He explained what services he had performed, and was very cordial”
Continue Reading“Alex was awesome! Chatting with him I found out I know his grandfather and Alex was very professional and answered all questions and gave us some pointers. I love this type of service when you find out just how small the world is. Looking forward to our consultation with another individual about removing and installing…
Continue Reading“The scheduling of a visit was very easy with a phone call. It was agreed to send someone the next morning, which was timely since the issue was the AC was not working. Ricardo was our technician. I explained what was wrong with the unit and he got to work testing the different components. He…
Continue Reading“Great to work with, punctual and very professional”
Continue Reading“He was great. Personable and professional. Thanks”
Continue Reading“Dustin and Cory were very professional! Dustin identified a hazard in my electrical panel that had been created by another HVAC business and took steps to make sure the hazard was eliminated in order to prevent a potential fire to my home. I feel he went the extra mile and I appreciate it!”
Continue Reading“Had an issue on a Sunday and Monday was a holiday, but Gillette Heating and Air got a technician out the same day and had me up and running in about 30 minutes.”
Continue Reading“The fan motor went out in our A/C unit, I called on Saturday morning, and within an hour Ricardo was at my house. He had the replacement part in his van and was able to get us back up and running in 100* weather in about an hour. He was very nice and knowledgeable!!”
Continue Reading“Our main air conditioner was not working and we had hit 100+ degree Summer temperatures. Gillette got Ricardo out the next morning and he was able to diagnose it and fix the unit. He was very professional and friendly.”
Continue Reading“Very happy with Gillette 24/7 service and Ricardo, who came on a Sunday and did a fantastic job! Professional, knowledgeable, personable, explained what went wrong and what he adjusted and fixed, and answered my questions about air quality, and humidity control. He deserves a raise and 10 stars!!!”
Continue Reading“It was one of the most pleasant repair experience I have ever had.”
Continue Reading“Was timely and very efficient.”
Continue Reading“My AC unit went down and Ricardo did an amazing job getting it fixed. He patiently answered all of my questions and fixed issue in a timely manner. Great job!!”
Continue Reading“Alexander & Megan were very quick, very efficient and very nice. They got the job done fast explained to me some of the problems I was having and told me how to deal with them. I will be using Gillette again if the need arises.”
Continue Reading“Marcial was also part of my installation and he has always been very helpful and professional. I’ve been impressed with your company.”
Continue Reading“These two arrived on time and walked me through every step of the installation, before they started and after they finished. They were very knowledgeable and friendly. I really enjoyed the experience.”
Continue Reading“Alexander Bennett was very professional and answered all of our questions. He was also very polite and courteous.”
Continue Reading“As usual Marcial did a fantastic job for us. His customer service ethic and technical expertise are second to none. Anytime I get service from Gillette, I want it to be provided by Marcial! Thanks”
Continue Reading“He was great, any questions I had, Marcial knew the answer. Service was quick and done great.”
Continue Reading“Very polite, knowledgable, and respectful.”
Continue Reading“Jesse and Steven replaced my furnace and A/C. They were both professional and respectful of my property. Cleaned up every little bit of debris from the removal and all the dust behind the furnace. Jesse helped program the new thermostat. He explained how things work and showed me what to watch for while furnace is…
Continue Reading“Honest and informative about our needs about our system. Answered our questions and offered some suggestions to help us. Thanks.”
Continue Reading“Alex was great – very patient with all of my questions. Very helpful!”
Continue Reading“Dustin was fantastic, he was friendly, professional, quick, left no mess behind, and taught us all about our new unit and how to maintain it. I am very impressed with his work and would trust him to return. Great job 👍👍 thank you!!”
Continue Reading“Everything went very smoothly, I am very excited and satisfied.”
Continue Reading“Jesse and Marcial did a great job installing furnace and AC, and explaining it all afterward.”
Continue Reading“Furnace and AC is great! Braxtin and team were friendly, professional and did a great job! Thanks Gillette Heating and Air!”
Continue Reading“Steven & Braxtin- outstanding duo. First off this was both furnace and air conditioner replacement. Replacement work Very efficient. Very patient. Had to delay the start of their work due to administrative hiccup. Great explanations when I had questions. Cleaned things up really well after their work. Overall just thought they were a great crew…
Continue Reading“Job well done.”
Continue Reading“Alex is a great guy. Very professional, fast, and took the time to explain things (not that I really understood it 🙂 ). You can tell that he knows what he is doing, and good at it. Thanks Alex!”
Continue Reading“Alexander was professional and answered all my questions and he was very patient. He did a very good job.”
Continue Reading“Gillette installed our new air conditioner and furnace. They arrived at the scheduled time. They were amazing at communicating the process, asked if we had any questions. Jesse made sure we knew how everything worked before they left. They left the work area clean and were extremely friendly! Will definitely call them again in the…
Continue Reading“We had 2 AC installations done yesterday. The basement was a brand new system and needed the lines done. We have an older home and there was barely enough room for them to get the lines through. And they had to fix kinks from the original upstairs line. Even though it was a beast, they…
Continue Reading“Alexander was great at getting to the root of the problem and replacing the part in a short time. My AC was back up and running and we couldn’t have been more grateful since we had been without.”
Continue Reading“Tristen was fantastic from start to finish. They were efficient and quick for installing both the AC and Furnace. They were polite and professional throughout the whole process and answered all of our questions. Thank you for a great experience!”
Continue Reading“Ricardo is awesome! Two minutes and he knew exactly what was wrong. He is very polite and professional. I would definitely recommend Ricardo as well as Gillette. The quickness of your service was awesome for the time of year. Thank you so much Ricardo and Gillette!!”
Continue Reading“Ricardo and Alex were relentless in troubleshooting our A/C repair, remaining past 9:30pm on a Friday night until things were running smoothly. Talk about customer service! It’s rare to find a business that provides such dedication and commitment. Thank you, thank you!”
Continue Reading“Matthew did a great job of getting the defective carrier air conditioner removed. He carefully installed the new replacement air conditioner and it worked very well when the installation was finished. We appreciated his efforts. He was polite and efficient and knowledgeable. We will look forward to using our new air conditioner as temperatures go…
Continue Reading“It has been great experience going with this company from the initial evaluation/purchase of furnace and AC unit all the way through installation and additional follow up visits by their techs. All the employees I met (Dustin, Shaun and Ricardo) are knowledgeable and very nice. Thank you Ricardo for your endless patience in teaching me…
Continue Reading“We were very pleased with Jarrell. He was very professional, knowledgeable and friendly. We’ve always been happy with our service from Gillette.”
Continue Reading“Ricardo was hard working and spent time answering all my questions. I am grateful to have stumbled upon this company because they really seem to care about their customer, instead of their profit. They were correcting a misdiagnosis from another company. He also didn’t upsell me like AnyHour Plumbing & Electric technicians. I would definitely…
Continue Reading“Ricardo show on time, he was really professional and knowledgeable, he definitely take care of my units.”
Continue Reading“Gillette has been outstanding from the initial sales visit to system install and now with Ricardo and a check up visit!”
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