Testimonials – Air Conditioning Articles

Air Conditioner Installation in Pleasant Grove, UT 84062

May 20, 2024

“Jesse and his team worked hard and efficiently. They obviously knew what they were doing to get the job done right! They were courteous and kept our carpet covered. They took time to inform me of the new products and showed me how to use the new thermostat . I am very satisfied.”

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Air Conditioner Repair in Springville, UT 84663

May 17, 2024

“Kenny was very professional and answered all of my random questions. Fantastic technician!”

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Air Conditioner Installation in Salt Lake City, UT 84106

May 2, 2024

“We replaced our AC and Furnace. We wanted to use Carrier machines because we had 20 year old ones in the house that were still kicking butt. We chose Gillette because they were the highest rated Carrier providers. John came to our house and walked us through the options. We trusted him right away and…

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Air Conditioner Replacement in Other 84004

April 29, 2024

“I am very pleased with the removal of our 31-year old AC and Furnace and the installation of the new Carrier high efficiency heat pump and furnace. Brandon and the team removed the old duct board and fabricated and installed new sheet metal ducting. Brandon took the time to discuss with me his recommended new…

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Air Conditioner Replacement in Pleasant Grove, UT 84062

April 17, 2024

“Jordan was very professional and personable. He got the job done very well and explained very clearly the process and then recapped everything at the end for us. Thank you.”

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Air Conditioner Maintenance in West Jordan, UT 84088

March 18, 2024

“Richardo did a great job as usual performing seasonal maintenance on our new HVAC unit.”

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Air Conditioner Maintenance in Salt Lake City, UT 84118

March 12, 2024

“Fast friendly and helpful”

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Air Conditioner Installation in Riverton, UT 84065

March 12, 2024

“Their guys were on time did a great job had heater and air conditioner installed in one day”

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Air Conditioner Replacement in Salt Lake City, UT 84117

March 5, 2024

“They were GREAT!! On time, very polite, explained everything as they did it (it was a multi-unit install) answered all my questions and I would welcome them back anytime!”

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Other Repair in Salt Lake City, UT 84120

November 29, 2023

“Jesse was really patient and took time to listen and we were able to diagnose the problem. Jesse was open to my suggestions and preferences, and we were able to agree on a solution that was to my preference. I appreciate Jesse’s diligence to explain my options and focus the discussion on what I wanted.…

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HVAC Installation in Lehi, UT 84043

November 27, 2023

“Great service from estimate to install. I needed a new water heater, heater and air conditioner. I am impressed with how professional and helpful all of the employees who helped me through the whole process. I highly recommend gillette!”

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Air Conditioner Installation in Salt Lake City, UT 84403

November 27, 2023

“Jordan’s crew were efficient, clean, personable and did a wonderful thorough job of explaining the new system to me. I recommend them without reservation, as well as Dustin’s crew, who came to help out as well. It was a long job, and they were professional and friendly throughout”

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Air Conditioner Maintenance in Salt Lake City, UT 84129

November 13, 2023

“Megan is first class for service—-she knows what she’s doing. She’s timely, friendly and very neat and clean. Just the best”

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Air Conditioner Installation in Salt Lake City, UT 84041

November 13, 2023

“Jordan and Steve were fast, efficient, friendly, and professional in every way. I have no complaints at all.”

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Air Conditioner Installation in Salt Lake City, UT 84015

October 26, 2023

“Both were very polite and professional. They were knowledgeable in both heating and air conditioning. They went over all the functions and requirements needed. Thanks”

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Air Conditioner Maintenance in Spanish Fork, UT 84660

October 16, 2023

“I've used Gillette before and they have always been great. Ricardo came in and did what I needed to get my house ready for selling and charged me a fair price.”

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Heating and Air Conditioner Installation in Orem, UT 84042

September 6, 2023

“Hands down the best experience I’ve had. Since moving to Utah, I’ve had a lot of bad experiences with home services. Gillette provided the quality of support I was expecting a customer should have: Notifying me of his ETA, on time, polite, knowledgeable & professional. He completed the job in1 day. He went over everything…

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Air Conditioner Maintenance in Springville, UT 84663

August 23, 2023

“Service tech answered all my questions, and checked everything thoroughly. He explained what services he had performed, and was very cordial”

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Air Conditioner Repair in Midvale, UT 84047

August 22, 2023

“Alex was awesome! Chatting with him I found out I know his grandfather and Alex was very professional and answered all questions and gave us some pointers. I love this type of service when you find out just how small the world is. Looking forward to our consultation with another individual about removing and installing…

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Air Conditioner Repair in Spanish Fork, UT 84660

August 21, 2023

“The scheduling of a visit was very easy with a phone call. It was agreed to send someone the next morning, which was timely since the issue was the AC was not working. Ricardo was our technician. I explained what was wrong with the unit and he got to work testing the different components. He…

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Air Conditioner Installation in Spanish Fork, UT 84049

August 2, 2023

“Great to work with, punctual and very professional”

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Air Conditioner Repair in Salt Lake City, UT 84093

August 2, 2023

“He was great. Personable and professional. Thanks”

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Air Conditioner Installation in Salt Lake City, UT 84118

July 26, 2023

“Dustin and Cory were very professional! Dustin identified a hazard in my electrical panel that had been created by another HVAC business and took steps to make sure the hazard was eliminated in order to prevent a potential fire to my home. I feel he went the extra mile and I appreciate it!”

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Air Conditioner Repair in West Jordan, UT 84088

July 25, 2023

“Had an issue on a Sunday and Monday was a holiday, but Gillette Heating and Air got a technician out the same day and had me up and running in about 30 minutes.”

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Air Conditioner Repair in Payson, UT 84651

July 24, 2023

“The fan motor went out in our A/C unit, I called on Saturday morning, and within an hour Ricardo was at my house. He had the replacement part in his van and was able to get us back up and running in 100* weather in about an hour. He was very nice and knowledgeable!!”

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Air Conditioner Repair in Salem, UT 84653

July 24, 2023

“Our main air conditioner was not working and we had hit 100+ degree Summer temperatures. Gillette got Ricardo out the next morning and he was able to diagnose it and fix the unit. He was very professional and friendly.”

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Air Conditioner Repair in West Jordan, UT 84123

July 24, 2023

“Very happy with Gillette 24/7 service and Ricardo, who came on a Sunday and did a fantastic job! Professional, knowledgeable, personable, explained what went wrong and what he adjusted and fixed, and answered my questions about air quality, and humidity control. He deserves a raise and 10 stars!!!”

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Air Conditioner Repair in Spanish Fork, UT 84660

July 20, 2023

“It was one of the most pleasant repair experience I have ever had.”

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Air Conditioner Maintenance in South Jordan, UT 84009

July 18, 2023

“Was timely and very efficient.”

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Air Conditioner Repair in Spanish Fork, UT 84660

July 7, 2023

“My AC unit went down and Ricardo did an amazing job getting it fixed. He patiently answered all of my questions and fixed issue in a timely manner. Great job!!”

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Air Conditioner Maintenance in Pleasant Grove, UT 84062

June 29, 2023

“Alexander & Megan were very quick, very efficient and very nice. They got the job done fast explained to me some of the problems I was having and told me how to deal with them. I will be using Gillette again if the need arises.”

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Air Conditioner Maintenance in West Jordan, UT 84084

June 22, 2023

“Marcial was also part of my installation and he has always been very helpful and professional. I’ve been impressed with your company.”

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Air Conditioner Installation in Salt Lake City, UT 84044

June 20, 2023

“These two arrived on time and walked me through every step of the installation, before they started and after they finished. They were very knowledgeable and friendly. I really enjoyed the experience.”

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Air Conditioner Maintenance in Spanish Fork, UT 84660

June 8, 2023

“Alexander Bennett was very professional and answered all of our questions. He was also very polite and courteous.”

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Air Conditioner Maintenance in Riverton, UT 84065-5619

June 2, 2023

“As usual Marcial did a fantastic job for us. His customer service ethic and technical expertise are second to none. Anytime I get service from Gillette, I want it to be provided by Marcial! Thanks”

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Air Conditioner Maintenance in Salt Lake City, UT 84044

May 25, 2023

“He was great, any questions I had, Marcial knew the answer. Service was quick and done great.”

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Air Conditioner Installation in Salt Lake City, UT 84120

May 23, 2023

“Very polite, knowledgable, and respectful.”

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Air Conditioner Replacement in Salt Lake City, UT 84109

May 11, 2023

“Jesse and Steven replaced my furnace and A/C. They were both professional and respectful of my property. Cleaned up every little bit of debris from the removal and all the dust behind the furnace. Jesse helped program the new thermostat. He explained how things work and showed me what to watch for while furnace is…

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Air Conditioner Maintenance in Springville, UT 84663

May 2, 2023

“Honest and informative about our needs about our system. Answered our questions and offered some suggestions to help us. Thanks.”

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Air Conditioner Maintenance in Orem, UT 84057

April 27, 2023

“Alex was great – very patient with all of my questions. Very helpful!”

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Air Conditioner Installation in Salt Lake City, UT 84044

April 18, 2023

“Dustin was fantastic, he was friendly, professional, quick, left no mess behind, and taught us all about our new unit and how to maintain it. I am very impressed with his work and would trust him to return. Great job 👍👍 thank you!!”

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Air Conditioner Installation in Payson, UT 84651

January 10, 2023

“Everything went very smoothly, I am very excited and satisfied.”

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Air Conditioner Replacement in American Fork, UT 84096

October 11, 2022

“Jesse and Marcial did a great job installing furnace and AC, and explaining it all afterward.”

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Air Conditioner Installation in South Jordan, UT 84118-9100

October 3, 2022

“Furnace and AC is great! Braxtin and team were friendly, professional and did a great job! Thanks Gillette Heating and Air!”

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Air Conditioner Replacement in Lehi, UT 84093

October 3, 2022

“Steven & Braxtin- outstanding duo. First off this was both furnace and air conditioner replacement. Replacement work Very efficient. Very patient. Had to delay the start of their work due to administrative hiccup. Great explanations when I had questions. Cleaned things up really well after their work. Overall just thought they were a great crew…

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Air Conditioner Replacement in Riverton, UT 84065

September 2, 2022

“Job well done.”

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Air Conditioner Maintenance in Spanish Fork, UT 84660

August 24, 2022

“Alex is a great guy. Very professional, fast, and took the time to explain things (not that I really understood it 🙂 ). You can tell that he knows what he is doing, and good at it. Thanks Alex!”

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Air Conditioner Maintenance in Orem, UT 84058

August 22, 2022

“Good job!”

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Air Conditioner Repair in Spanish Fork, UT 84660

August 15, 2022

“Alexander was professional and answered all my questions and he was very patient. He did a very good job.”

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Air Conditioner Installation in Springville, UT 84663

August 12, 2022

“Gillette installed our new air conditioner and furnace. They arrived at the scheduled time. They were amazing at communicating the process, asked if we had any questions. Jesse made sure we knew how everything worked before they left. They left the work area clean and were extremely friendly! Will definitely call them again in the…

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Air Conditioner Installation in Orem, UT 84058

August 4, 2022

“We had 2 AC installations done yesterday. The basement was a brand new system and needed the lines done. We have an older home and there was barely enough room for them to get the lines through. And they had to fix kinks from the original upstairs line. Even though it was a beast, they…

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Air Conditioner Repair in Salem, UT 84653

August 2, 2022

“Alexander was great at getting to the root of the problem and replacing the part in a short time. My AC was back up and running and we couldn’t have been more grateful since we had been without.”

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Air Conditioner Installation in Lehi, UT 84043

July 27, 2022

“Tristen was fantastic from start to finish. They were efficient and quick for installing both the AC and Furnace. They were polite and professional throughout the whole process and answered all of our questions. Thank you for a great experience!”

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Air Conditioner Repair in Springville, UT 84663

July 12, 2022

“Ricardo is awesome! Two minutes and he knew exactly what was wrong. He is very polite and professional. I would definitely recommend Ricardo as well as Gillette. The quickness of your service was awesome for the time of year. Thank you so much Ricardo and Gillette!!”

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Air Conditioner Repair in Mapleton, UT 84664

June 27, 2022

“Ricardo and Alex were relentless in troubleshooting our A/C repair, remaining past 9:30pm on a Friday night until things were running smoothly. Talk about customer service! It’s rare to find a business that provides such dedication and commitment. Thank you, thank you!”

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Air Conditioner Installation in Lehi, UT 84043

June 15, 2022

“Matthew did a great job of getting the defective carrier air conditioner removed. He carefully installed the new replacement air conditioner and it worked very well when the installation was finished. We appreciated his efforts. He was polite and efficient and knowledgeable. We will look forward to using our new air conditioner as temperatures go…

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Air Conditioner Installation in South Jordan, UT 84070

June 7, 2022

“It has been great experience going with this company from the initial evaluation/purchase of furnace and AC unit all the way through installation and additional follow up visits by their techs. All the employees I met (Dustin, Shaun and Ricardo) are knowledgeable and very nice. Thank you Ricardo for your endless patience in teaching me…

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Air Conditioner Maintenance in Salem, UT 84653

June 3, 2022

“We were very pleased with Jarrell. He was very professional, knowledgeable and friendly. We’ve always been happy with our service from Gillette.”

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Air Conditioner Repair in South Jordan, UT 84117

June 2, 2022

“Ricardo was hard working and spent time answering all my questions. I am grateful to have stumbled upon this company because they really seem to care about their customer, instead of their profit. They were correcting a misdiagnosis from another company. He also didn’t upsell me like AnyHour Plumbing & Electric technicians. I would definitely…

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Air Conditioner Maintenance in South Jordan, UT 84081

May 31, 2022

“Ricardo show on time, he was really professional and knowledgeable, he definitely take care of my units.”

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Air Conditioner Maintenance in Provo, UT 84601

April 21, 2022

“Gillette has been outstanding from the initial sales visit to system install and now with Ricardo and a check up visit!”

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